White River Health (WRH) continuously seeks innovative solutions to enhance financial and operational decision-making. By implementing SMaRT Analytics, WRH gained real-time insights, automated key processes, and improved financial oversight. This case study explores how the platform helps WRH save time, streamline workflows and achieve measurable results.

About White River Health
White River Health (WRH) is an acute care, multi-facility, not-for-profit, regional healthcare system in North Central Arkansas. With two hospital campuses, one in Batesville and one in Mountain View, plus outpatient care centers and clinic offices throughout the region, WRH serves patients in ten counties: Independence, Izard, Sharp, Stone, and parts of Cleburne, Fulton, Jackson, Lawrence, Van Buren, and White.
Key Issues Affecting WRH’s Financial Efficiency Goals
WRH’s financial team recognized several challenges that stood in the way of fast financial processes, improved decision-making, and enhanced operational oversight.
- Month-End Close Bottlenecks: The final accrual entry added 2-3 extra days, delaying financial reporting.
- Time-consuming and Error-prone Work RVU Calculations: Work RVU calculations relied on inconsistent and inefficient manual processes.
- Inefficient AP & Vendor Insights: Identifying discrepancies in vendor payments required multiple steps, making the process more time-consuming than necessary.
- Lack of Mobile Accessibility: Decision-making was tied to desktop environments, slowing leadership responsiveness.
WRH recognized the value of a faster, more accurate, and user-friendly solution to enhance financial decision-making, automate reporting, and improve operational oversight.
The Solution: SMaRT Analytics
To eliminate manual inefficiencies and gain real-time insights, WRH implemented SMaRT Analytics. The new platform automates financial workflows, accelerates reporting, and provides leadership with instant, data-driven insights.
Key Benefits of SMaRT Analytics at WRH
- Seamless Navigation: Users can move across financial reports without switching screens.
- Automated Trend Analysis: Instantly identifies financial discrepancies and vendor payment trends.
- Work RVU Automation: Eliminates manual tracking, ensuring timely and accurate provider compensation.
- Mobile Access: Leadership can now view insights and make decisions from anywhere.
- Customizable Dashboards: Tailored analytics to fit organizational needs.
- Cost-Effective Alternative: Delivers custom analytics at a fraction of the cost of competing platforms.
“SMaRT Analytics is truly transformational—what used to take weeks of manual work is now automated, more accurate, and instantly accessible at a fraction of the cost of other solutions.”
— Shawna Ives, CFO, White River Health
The Results
With SMaRT Analytics, WRH now has instant, intuitive access to financial and operational data.
Key Outcomes
- 30-40% Faster Month-End Close: Saves 2-3 days by eliminating the final accrual bottleneck.
- More Accurate Financial Insights: Automated tracking ensures data integrity and fewer errors.
- Improved Workforce Oversight: Leadership now receives real-time productivity alerts, reducing inefficiencies.
- Faster, Data-Driven Decisions: The CFO and executive team can act on insights instantly, without manual deep dives.
- Increased Cost Control: Budget overruns and vendor discrepancies are flagged in real time.
Why White River Health Chose SMaRT Analytics
After evaluating other analytics solutions, WRH found that many were expensive, rigid, and failed to integrate seamlessly with their workflow. SMaRT Analytics stood out because it offered:
- Customization & Scalability: Unlike out-of-the-box solutions, Sixth Sense Intelligence tailored SMaRT Analytics features to WRH’s needs.
- Automated & User-Friendly: The intuitive design reduced the need for manual reporting and extensive training.
- Cost-Effective: Other vendors charged three to four times as much while offering limited customization.
- All-in-One Visibility: Provided seamless financial tracking across all departments, eliminating the need for multiple tools.
Conclusion
By implementing Six Sense Smart Analytics, White River Health transformed its financial decision-making, significantly improved operational efficiency, and reduced manual reporting burdens.
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